Legal
Privacy Policy
We are committed to protecting your privacy.
Information Collected
We may collect information you provide, including your name, address, telephone number, and email address, as well as data about your use of this website. Additional information may be collected if required to process your request, as indicated on the website.
Information Use
We use the information collected primarily to process the purpose for which you visited the website and to enhance your experience. All reasonable precautions are taken to prevent unauthorised access to this information.
Form Security
Our forms use Cloudflare Turnstile and submission checks to reduce spam. These checks may process browser and network information, including your IP address. Enquiries are temporarily stored for delivery and review for up to 14 days; records in our email and customer relationship systems are managed separately. Contact us with questions about your enquiry or to request deletion.
Website Chat (GrowthBot)
If you use the chat assistant on our website, the messages you type are sent to Anthropic, PBC, which provides the AI model (Claude) that writes the replies. We use them only to answer your questions. We don't store chat conversations on our servers; your browser keeps the conversation for the current tab only. Please don't share sensitive personal information in the chat. If you book a call through the chat, the details you enter in the booking form and the questions you asked are sent to our team and handled like any other enquiry under this policy.
Cookies
Our website uses cookies to enhance your browsing experience by storing small amounts of information on your device. You can disable cookies in your browser settings; however, this may affect some functionalities of the website.
Advertising Measurement
When you reach our website from one of our ads on Facebook or Instagram, Meta adds a click identifier to the link. We keep that identifier in your browser for up to 90 days. If you send us an enquiry, it is stored with your enquiry in our customer relationship system. To measure which ads lead to enquiries and customers, we may share with Meta: that click identifier, your email address and phone number in hashed (one-way scrambled) form, and how far your enquiry progresses (for example, qualified or became a customer). You can remove the identifier by clearing your browser's data for our site.
Disclosing Information
We use service providers for hosting, spam prevention, secure submission storage, email delivery, and customer relationship management to process your enquiry, an AI provider (Anthropic) for the website chat, and advertising platforms (Meta) for ad measurement, as described above. We may use your information to contact you and share updates related to Growth Escalators. You can opt out of our communications at any time.
Changes to this Policy
We may update this Privacy Policy periodically, and all changes will be posted on this page. We encourage you to review this page regularly.
Contact Us
If you have any questions, please contact us at: Info@growthescalators.com